Help
Support
Bug reports, control questions, and everything else about climbing the tower.
Contact
Email us and include your device model and iOS version if you can.
TestFlight testers can also reply to their invite email.
FAQ
- How do I steer?
- Touch and drag anywhere on the play field. A stick appears under your thumb. Push toward the stairs to climb; left and right steer across the flight.
- When can I hop?
- The Hop button unlocks at floor 80. Before that, floors have no gaps you can’t roll across.
- Why is there no sound?
- 999 Stairs uses the ambient audio category so it respects the iPhone silent switch. If the switch is on mute, the game stays quiet.
- How do balls unlock?
- Open Locker on the home screen. Skins unlock from the highest floor you’ve ever reached (25, 100, 250, 500, 750, and 999).
- I fell — where do I restart?
- Continue from your last checkpoint, or start a new climb from floor 1.
Privacy
Progress and settings stay on your device. Read the full note on the privacy page.